Pizza Hut

Pizza Hut
3115 Harrison St, Batesville, AR 72501, USA
(870) 793-5779

Reviews

Melissa Rounds

Rating:
Sunday, June 17, 2018

Love the new building. Nice clean. Good service. Probably would've given 5 but with this music blasting in my ear I feel like I am in a club. Music choice needs to be a bit more family friendly and turned WAY down. Other than that! Really nice! Chicken ceasar salad was SO good😋

Deb Murphy

Rating:
Monday, Jan. 22, 2018

Very nice waiter named John greeted us the moment we walked in and we were seated immediately. He was excellent and made sure we were well taken care of. Very attentive service. Personal pan pizzas delicious! The menus are new and clean. All employees are smiling and friendly. Excellent service. Would give the 5 stars but the ceiling is filthy, especially by the air vents. Building needs maintenance, especially cleaning the air ducts and ceiling around them in the dining area. Yuck.

Denese Boyett

Rating:
Wednesday, April 18, 2018

We went after church this past Sunday with a party of 8. We ordered 4 med pizzas. 1 was suppose to be bacon and onion. Our waitress was very impatient and hurrying us along, even for our drink orders. You could feel the tension the minute she walked up to our table. We could hear her in the kitchen yelling about someone who called in and how far behind they were and telling another employee She didn't have time for something (not sure what) and telling someone else they needed to be done with something so She could get a delivery out. I felt sorry for the employees! And it didn't make for a very pleasant atmosphere! She brought out 2 pizzas. Then she brought out one and said they made the other one with beef and onion instead of bacon and they were remaking it. This was the pizza I had wanted so I waited to eat. She comes back with another pizza after a while and says "when they remade it, they made it the same way. Do you want it?". Of course I took it. At this point I just want to eat! No discount, no offer of a credit, no anything. I WILL be calling management. They have always been great in the past. Even when there was a problem, they have offered to make it right. I've never had to ask or call and complain. I'm hoping this isn't the start of a bad turn around on customer service at this location!

Holly Younger

Rating:
Sunday, April 22, 2018

Our experience here was absolutely terrible 04/21/18... 1/2 our pizzas came out first, cold and disgusting. The other pizzas came about an hour later. Only perhaps 45 minutes later than that did our first pasta come. The last pasta they finally just made to go - simply because we were SO tired of waiting!! Our visit to this restaurant was absolutely absurd beyond any belief. How could three pizzas and two pastas take so ridiculously long? On top of it, the food was worse than mediocre and definitely not worth the wait. I will NOT be back! Let me also add that it was not our waitress Alia's fault. She was the one who finally made our meal, waited our table, and apologized profusely for the incompetence of the other 5 or 6 LAZY employees. Additionally, I was made aware several times that there was a large takeout order which was slowing things down. I don't believe that for a second. Even if that were the case, I find it completely unacceptable that a darn takeout order would take precedence over dine-in guests who were there first... Terrible, terrible, terrible! Please go elsewhere

Nat S

Rating:
Wednesday, March 14, 2018

Once in a while you'll find better deals on the app (maybe weekdays, not sure), even on stuffed crust -- 50 percent off. They will be moving as soon as the new building is done. New location is across from Wal-Mart in the old Payless building (stand alone). Hope Domino's doesn't jack your business during that time!